Rory Sutherland on the Magic of Original Thinking
Good ideas, and this is true of good strategies, is that where the opposite is not on the face of it stupid. Having great customer service is not a strategy because no one would say our strategy is having customer service. Ok. Whereas for example saying we're going to sell to a few people at a high margin versus we're going to sell to a lot of people at a low margin, those are both alternatives. Ok. And therefore a strategy choice generally involves sacrificing one logical course of action for another logical course of action. @26:21
The job in many real world situations is not to be right it's to be interestingly less wrong. @28:28
$22,381 Worth of Marketing Advice in 63 Minutes
0:00 - Intro
01:19 - People: How To Get Anyone To Buy Anything
01:55 - Why Your Business Is Nothing Without Marketing
06:46 - Why Relationships Are Essential For Business Success
16:13 - How To Get Customers For Cheap And Maximise Profit
24:50 - Why Charging More Will Get You More Customers
27:22 - Price vs Quality: What Matters More?
43:16 - Why Your Business Will Fail Without THIS...
46:33 - How To Make It Impossible Not To Buy
53:37 - Save Time And Money By Doing This... (sobre marketing pessoal)
55:35 - How To Become A Master
Sobre Marketing pessoal:
Jack of All Trades heuristic. If you only do one thing, people believe you’re going to do it really well. Master of one. Do one thing.
Nudgestock
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01:30 “We allowed the urgent to actually drown out the important”